Big Sky FoundryNo-show policy and deposit pack for small salons and studios Get the pack

They slide the bar to accept my no-show policy, and the card still declines almost every time.

One $12 download for one-to-five-chair salons, barbers and lash, brow and nail studios: your no-show and late-cancellation policy in booking-page, Instagram and intake-form versions, the card-on-file and deposit set-up written out step by step for the six booking tools small studios use, deposit terms a client agrees to before the slot is held, and the evidence script you send your card processor when a client disputes the fee.

Get the pack

$12 one-time · PDF, editable DOCX and plain text · Vagaro, GlossGenius, Acuity, Square Appointments, Booksy and Fresha · templates, not legal advice

What you get

Booking-policy flyers already exist by the hundred. This pack is the part after the policy: the settings that make the fee chargeable, the terms that hold a deposit when a card declines, and what to send when the client calls the bank. Everything is written for you to paste into the tool you already pay for; nothing new to sign up to.

The pack

The policy, three waysYour no-show and late-cancellation policy as booking-page text, as Instagram story and post text, and as an intake-form clause the client signs, with the blanks marked for your fee, your notice window and your trade.
Card on file and deposits, per toolA page for each of Vagaro, GlossGenius, Acuity, Square Appointments, Booksy and Fresha: the exact settings to turn on so a card is held at booking, a deposit is taken before the slot is confirmed, and the fee can be charged the day of the no-show.
When the card declines or the fee is disputedDeposit terms that survive a frozen or declined card, the message to send a client whose fee failed, and the evidence checklist and script for your card processor when a client charges the fee back: the signed policy, the booking record, the reminder texts and the no-show note, in the order the processor asks for them.
  1. Download and fill in the blanksOpen the DOCX or the plain-text file, put in your fee, your notice window and your studio name, and paste the policy into your booking page, your Instagram highlights and your intake form.
  2. Turn on the settings for your toolFollow the page for your booking tool: card on file at booking, deposit before confirmation, the fee charged on the day. Ten minutes in the tool's settings; no new software.
  3. When a fee fails, use the scriptSend the client message for a declined card, hold the deposit under the terms they agreed to, and if a fee is disputed, send the processor the evidence in the pack's order.

Price

$12 one-timeOne download, yours to edit and reuse across every chair in your studio. No subscription.

Plain terms: these are templates and set-up instructions written from the booking tools' own published settings, not legal advice; the fee and deposit wording is generic and you should check it against your state or province's rules before you charge a fee. The pack is written with AI assistance and reviewed before release. It does not promise that a bank will side with you in a dispute; it gives you the evidence in the order processors ask for it.

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